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Welcome
to Westchester County's Solid Waste
Commission
An initiative by the County Executive
Andrew J. Spano and the County Board of Legislators to improve consumers'
rights, lower costs, and foster fairness, honesty, and competition in the
garbage and recycling industry.
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Complaints
If you have a complaint about your carting service, your carting
contract, or anything else concerning the carting industry in
Westchester County, including illegal dumping, you can call the Solid
Waste Commission directly at (914) 813-6850. Or, if you want to make
your complaint anonymously, you can call the Commission’s
HOTLINE @ (914) 813-6855 and
leave a message. In that event, if you wish to be contacted by a
Commission staff member, please leave a phone number. All calls are kept
confidential.
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Municipal Licensing
Companies and
individuals seeking to operate in the solid waste and recyclables hauling
industry in Westchester County must be aware that not only must they obtain a
license from the Solid Waste Commission, they may also have to obtain a
license from individual municipalities within Westchester that have their own
licensing requirements. Companies should contact each municipality in which
they intend to provide carting services in order to determine each
municipality's licensing requirements.
Customer and Hauler
Service Registry
The
Commission has created this customer and hauler service website so that
businesses and residents can seek the best service and price in negotiating any new contract. New contracts may be entered
for a maximum of 2 years and must include the “Customer
Bill of Rights”
within the contract terms.
The Westchester County Solid Waste and
Recyclables Collection Licensing Law
Chapter 826-a
of the Laws of Westchester County) requires comprehensive licensing and background checks
of all applicants for a solid waste hauler’s license, as part of a
major effort by Westchester County to reduce the influence of organized crime in
this industry.
All
haulers are required to furnish all customers with the “Customer
Bill of Rights” any contract not containing such
language may be considered null and void.
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Customer
Request
for Trash Hauler Services
Select the above link to
access the form to request hauler services
Any customer seeking solid waste and recyclables
collection services may be listed on the
Customer
Availability Service website simply by clicking the above form and filling in the
appropriate information.
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List
of Customers Seeking Hauler Services
Select the above link to
view the list of customers seeking hauler services
Customer information will remain on
this site for haulers to access for a
period of 30 days. Subsequent to the 30 day period, customers may
re-register, if desired.
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List
of Licensed and Permitted Haulers
Select the above link to
view the list of licensed haulers
Haulers
on the List of Licensed Trash Haulers have been issued Licenses or
Permits to Operate by the Solid Waste Commission. |
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Customer
Bill of Rights
Select the above link for
the full Customer Bill of Rights
Chapter 826-a of the Laws of Westchester County provides for a
"Customer
Bill of Rights." This major provision outlines the rights of all
customers within Westchester County.
The Customer
Bill of Rights must be included in every service contract entered into between a
customer and a hauler. If the Customer Bill of Rights is not
included, the contract is invalid.
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Customers
who believe that a hauler has violated any provision of this Law should contact
the Solid Waste Commission.
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Solid Waste
Commission
100 East First St.- 7th Fl.
Mount Vernon, NY 10550
914-813-6850
Commission Members:
Thomas
A McShane, Chair
Hon. John Lombardi
Lawrence Schwartz
Thomas Belfiore
Gary S. Brown
Kathy Thorsberg
Thomas J. Lauro
Bruce
Berger
Executive
Director
If you have any questions regarding garbage haulers, please contact the Solid Waste
Commission at (914) 813-6850.
Select
here for more information about the Solid Waste Commission.
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