Travel Information Bulletin
May 2002

Telecommuting and Emergency Preparedness: A Commuter Choice Advantage…..

In the aftermath of the September 11 disaster, companies that had a Telecommuting program were quicker on the rebound than those who had never considered it as an option. In fact, most of those companies that allowed their employees to telecommute, had only very minimal interruption in operations.  Looking forward, it is evident that terrorism is not the only event that can drastically disrupt business and commercial operations.  Any far-reaching emergency can do the same.  A major highway disruption, an earthquake event, or drastic weather emergency can make it difficult to impossible for employees to get to work at their main office location. 

People are driving more distances and have to contend with a longer ‘rush-hour’.  The challenges of traffic gridlock have led to a dramatic rise in commuter stress.  The national call for emergency preparedness demands that communities and businesses alike embrace the national effort in Commuter Choice Initiatives.  Communities and businesses alike must be able to function despite emergency and crisis situations on roadways and localities. 

Commuter Choice is a nationwide partnership designed to help employers create customized solutions to their employees’ commuting challenges.  The one ‘Choice’ that caters to the national call for emergency preparedness is Telecommuting.  Telecommuting (or Telework) allows employees to work at home, at a satellite office or telework center near home one or more days a week instead of commuting to the main office.  Telework brings the job to the person rather than bringing the person to the job.  This can eliminate the daily commute, reduce the demand for office space and parking facilities, and keep the employees functioning during emergencies and crises situations that prevent employees from getting to the main office. 

In promoting Commuter Choice, employers have often credited the ease or difficulty of implementing their programs to the attitudes of particular individuals in key positions. Barriers or potential problems in setting up a Commuter Choice program vary widely, but the main concern was administrative time and expense.  The national call for emergency preparedness is a call that businesses must heed.  A telecommuting program is a vital ingredient in such preparedness for public and private business establishments.

Over the past decade, Westchester County has experienced a significant increase in traffic on area highways and streets, creating barriers to continued economic growth and impacting the quality of life in the region.  According to the New York State Department of Transportation, Interstate

287 is currently handling double it's capacity for vehicles, resulting in longer commutes, lost productivity and increased pressure on area companies to attract and maintain quality employees. Additionally, the September 11 event has demonstrated the impact that emergencies can have on business and communities.

To address this challenge, a growing number of innovative businesses are developing alternative work arrangements, including carpooling, "flextime" and the implementation of telecommuting programs as an innovative solution to meet the demands of today's workforce and workplace. A conference has been designed specifically for Westchester County businesses seeking to leverage today's information technology for the development and management of today's mobile and remote workforce.

Save the Date!
Workforce and Workplace Conference Series
Building and Managing the Workforce of the Future:
Technology, Travel and Telecommuting 
Presented by
The Westchester County Association, MetroPool and the
Westchester County Department of Transportation
In association with OnRamp Associates
Renaissance Hotel June 13, 2002

As always, for more information and for any of your commute needs, please call Westchester’s SMART COMMUTE Program at (914) 995-4444, or e-mail us at tvo1@westchestergov.com

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