The Department of Consumer Protection fights hard to ensure a fair and equitable marketplace for consumers. And with the holiday season quickly approaching, our shopping tips can help to alleviate some stress that comes with the season and for those consumers, who enjoy the growing trend of shopping on-line, use these guidelines to protect your privacy.

Recently, our inspectors surveyed milk prices and found many retailers selling products over the state threshold. This summer, we also  fined  33 local food stores for failing to remove expired items from their shelves. We regularly check stores for compliance with our item-pricing law; Kmart was assessed a record fine of $1.56 million. 

Another initiative is Senior Crime Busters. This one-hour, elder fraud protection program provides tips on how seniors can stay safe and avoid financial exploitation. We would be glad to make a presentation to your group.  

In 2007, the department set a record for restitution it obtained on behalf of consumers. Not surprisingly, home improvement contractors are #1 on our “Top 10 List” of consumer complaints. We continue to crack down on unlicensed contractors, enforcing a new law that allows the county police to seize the assets of these contractors. In the meantime, do your homework before you hire a home improvement contractor. Find out if the contractor is licensed and avoid hiring renegade renovators. And file a complaint with us if you have a problem.

Here are some of the other things we are doing: 

• Parents are advised that placing a nursing pillow in an infant’s crib is risky.
• Home contractors are reminded that the leaf blower law takes effect Jan. 1, 2009.
• First-time home improvement applicant must now pass a written exam prior to submitting a license application. 
• Average gas prices continue to decline. Go to our latest survey of gas prices to find out where to get the best price.
• Looking to join a health club? Read our tips or watch our video with tips on how to choose.

And there is so much more: Learn about the latest consumer scams; how to avoid becoming a victim of identity theft; peruse our tire safety advisory; obtain advice from housing counselors; review energy prices and read the latest recall and product safety news. Use our guide in English or in Spanish before you choose a credit card. And for parents of students entering college, be sure to research and understand the many college financing options available to you.

Go to our A-Z Consumer for a comprehensive listing of consumer information, news releases and services. The Westchester County Department of Consumer Protection is here to help you. Send an e-mail or call us at (914) 995-2155 if you need assistance.