Open Competitive

 

WESTCHESTER COUNTY CIVIL SERVICE CAREER OPPORTUNITIES

 

County Service · Westchester Medical Center · Towns · Villages · School Districts

Special Districts · Cities of Peekskill & Rye

 

Last Filing Date: 4/6/20
Date Posted:
3/16/20
JBCL:
1015

 

Exam #: 60-845

Exam Date: 6/13/20

 

WRITTEN AND LANGUAGE ORAL PROFICIENCY TESTS

COMMUNITY LIAISON (SPANISH SPEAKING)

 

Towns, Villages, Cities of Peekskill and Rye

 

A NON-REFUNDABLE $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY.  SEE APPLICATION FILING FEE STATEMENT ON LAST SECTION OF ANNOUNCEMENT.

 

 

Westchester County is only accepting applications submitted on-line for our civil service examinations.  Paper Applications WILL NOT be accepted.

TO APPLY ON-LINE VISIT: WWW.WESTCHESTERGOV.COM/HR

 

 

Candidates may use computers available at the Westchester County One-Stop Employment Center, located at 120 Bloomingdale Road in White Plains, or at local libraries in Westchester County to complete the on-line application. The NON-REFUNDABLE application processing fee MUST be paid on-line using a credit card. Visa, Mastercard, Discover, American Express and Pre-paid cards are accepted. Please call (914) 995-2388, if you have any questions.

 

SALARY

 

Varies with Jurisdiction

 

RESIDENCE

 

There are no residence requirements to participate in the examination, but preference in appointment may be given to eligibles that have been residents in the appointing jurisdiction for 30 days prior to the examination and at the effective date of appointment.

 

MINIMUM QUALIFICATIONS

 

Graduation from high school or possession of a high school equivalency diploma and five (5) years of work experience, which involved public contact** and/or community/public relations**.


 

**DEFINITIONS:  (1) Public contact experience shall be defined as experience which includes, but is not limited to, information gathering, interviewing, disseminating and clarifying, inspecting, negotiating or counseling.  The nature of the contact is such that it requires judgment on the part of the individual in dealing with or responding to another person.  (2) Community/public relations is defined as experience acting as a liaison with public officials, corporations, other agencies, news media, and/or the public, which included responsibility for planning, preparing and distributing written materials designed to promote understanding or general knowledge about activities, services, policies or objectives.

 

SUBSTITUTION:  Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the minimum experience described above.

 

SPECIAL REQUIREMENT: At time of appointment, possession of a valid license, appropriate for the vehicle to be operated and issued by the New York State Department of Motor Vehicles.  The appointing authority is responsible for verifying and ensuring that the candidate meets these conditions at time of appointment and throughout the course of employment.

 

NOTES:  (1) The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.  (2) Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

 

*SPECIAL NOTE:  Education beyond the secondary level must be from an institution recognized or accredited by the Board of Regents of the New York State Education Department as a post-secondary, degree-granting institution.

 

ALL CANDIDATES QUALIFYING BY POST HIGH SCHOOL EDUCATION MUST SUBMIT AN OFFICIAL (RAISED SEAL AND SIGNED BY REGISTRAR) TRANSCRIPT(S) TO THIS OFFICE BY AUGUST 13, 2020, UNLESS ALREADY ON FILE IN OUR OFFICE.  IF IT IS ON FILE, PLEASE INDICATE THIS ON YOUR APPLICATION.  FAILURE TO SUBMIT THE REQUIRED OFFICIAL TRANSCRIPTS WILL RESULT IN DISQUALIFICATION. YOU WILL NOT RECEIVE A SCORE FOR THIS EXAMINATION.

 

If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency.  You can write to this Department for a list of acceptable companies providing this service; you must pay the required evaluation fee.

 

DUTIES

 

Under general supervision, an incumbent of this position is responsible for the coordination of various special programs (which may include fund-raising) and acts as a liaison between the municipality and various community/business organizations and the general public.  The incumbent will be knowledgeable about services and programs offered by the municipality and develop an understanding of community needs.  In addition, the incumbent may seek business/community funding sources which could assist the municipality in defraying costs of programs and projects.  Contact and interaction with municipal department personnel, public officials, community and business leaders and the general public is an aspect of this position.  This position is distinguished from Community Outreach Worker in that the incumbent of this position is additionally responsible for the assessment of community needs, the development of programs in response to needs assessment, and the coordination of special programs, which may include fund raising as a means of defraying costs. Incumbents must be fluent in both the Spanish and English languages, providing interpretive and information services.  Supervision is not a responsibility of this class.  Does related work as required.

 

VACANCIES

 

The eligible list established as a result of this examination will be utilized, where appropriate, for filling any current or future vacancies in all agencies under the jurisdiction of the Westchester County Department of Human Resources.


 

SUBJECT OF EXAMINATION

 

This examination will consist of two parts:

 

(A). A weighted multiple-choice written examination; AND

 

(B). A qualifying Spanish Language Oral Proficiency test, which will be held on a separate weekday date.

 

The Westchester County Department of Human Resources reserves the right to administer the Language Proficiency test either to only candidates who pass the written test or to all who sat for the written test.  Those who will be tested for language proficiency will be notified by the Department of Human Resources about the time and place of this test.

 

(A). WRITTEN TEST - designed to test for knowledge, skills, and/or abilities in such areas as:

 

  1. Educating and interacting with the public - These questions test for knowledge of techniques used to interact effectively with individuals and/or community groups, to educate or inform them about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with others in cooperative efforts of public outreach or service.

 

  1. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

 

  1. Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

 

Test guide:  The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

 

(B). SPANISH ORAL LANGUAGE PROFICIENCY TEST - As prescribed by The New York State Department of Civil Service, candidates will be subject to a Spanish Oral Language Proficiency Test.  For this examination, the Spanish Oral Language Proficiency Test will be held at a later date during the work week. As determined by the Westchester County Department of Human Resources, the Spanish Proficiency Level required for this examination is Level 3.

 

LEVEL 3 - ADVANCED PROFICIENCY - Characterized by fluency and accuracy of expression: able to use the language fluently and accurately on all levels normally pertinent to professional needs.  With occasional use of a dictionary, can readily read difficult prose intended for the general reader and specialized materials in their own area of expertise.

 

This exam will evaluate proficiency of listening and reading comprehension, as well as oral abilities.  Language proficiency is evaluated in terms of:

 

1.   GRAMMAR - grammatical accuracy of words and groups of related words, correct use of syntax and sentence structure.

 

2.   VOCABULARY - adequacy of vocabulary (both sufficiency and accuracy of use) for the topics discussed.

 

3.   FLUENCY - general smoothness and evenness of discourse.


 

4.   CONTENT - relevance and completeness of statements and questions, clarity of ideas, and level of communication.

 

SPANISH LANGUAGE ORAL PROFICIENCY WAIVER POLICY:  Candidates who have already passed the qualifying Level 3 Spanish Oral Language Proficiency Test, given by the Westchester County Department of Human Resources or the New York State Department of Civil Service, may be waived from the required language proficiency test for this examination. Candidates seeking such a waiver must provide original documentation from the testing agency that shall include the following information: Examination/Test date and Spanish Language Oral Proficiency Level. Requests for waiver, and all supporting documentation, must be submitted with your application, and will not be accepted after you have participated in the written examination.

 

GENERAL NOTICE TO CANDIDATES FOR ALL CIVIL SERVICE EXAMS

 

1.     Unless otherwise notified, candidates are ALLOWED to use quiet, hand-held solar or battery powered calculators.  Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, or any similar devices are prohibited.  You may not bring books or other reference materials to the examination location.

2.   If you are filing for examinations offered by other agencies (New York State, another County, Cities of Yonkers, New Rochelle, White Plains, etc.) that are being given on the same date as this examination, you must make arrangements to take all examinations at one test site. You are also required to complete and return the Cross Filer Form, available at Westchester County Department of Human Resources, 148 Martine Avenue, Suite 100, White Plains, NY 10601 or download the form at www.westchestergov.com/hr, to this office no less than two (2) weeks prior to the examination date.  Failure to provide such information on time may result in disqualification from one or more examinations in this series.  There is NO reciprocity with New York City and you must make a choice between the two jurisdictions. Furthermore, if you have applied for both New York State and Westchester County examinations, you must take all examinations at the state examination center. Candidates must take admission notices for all participating examinations on that test date to the state examination center and include all examination numbers on your test materials. IF YOU HAVE ANY QUESTIONS, PLEASE CALL 914-995-2117. DO NOT CONTACT NEW YORK STATE.

3.     Candidates who fail to receive either their admission notice or final disqualification notice by the Thursday prior to the examination are responsible for calling the Department of Human Resources (995-2117), for instructions.

4.     ELIGIBLE LISTS - Lists may be established for a maximum of four years. The resulting eligible list will be used to fill appropriate vacancies as they occur in the agencies listed on the face of this announcement.

5.     FOR COUNTY EMPLOYMENT - In accordance with Westchester County’s comprehensive Drug-Free Workplace Policy and Procedures, and commitment to maintain a safe, alcohol and drug- free work environment, you may be required to submit to a urinalysis and/or blood test.

6.     This examination will be prepared and rated in accordance with Section 23(2) of the Civil Service Law.  The provisions of the New York State Civil Service Law, rules and regulations dealing with the preparation and rating of examinations will apply to this examination.

7.     Veterans and Veterans with Disabilities, who meet the criteria set forth in the Application for Examination, may be eligible for additional credits added to their earned scores if successful in examination. CREDITS MUST BE CLAIMED AT THE TIME OF FILING YOUR APPLICATION FOR EXAMINATION AND YOU MUST SUBMIT A COPY OF YOUR DD214 SEPARATION PAPERS. If claiming credit as a Veteran with a disability, submit form 102.  If these documents are not submitted within sixty days of filing your application, your claim will be denied. "Active duty members of the Armed Forces have the right to request veteran credits prior to discharge. If you are currently on active duty you should check the appropriate box on the application and submit a letter requesting the use of credits with documentation verifying your active duty status: i.e. copy of military ID, military orders, official documents indicating current service, etc." See our website section "Special Rights for Veterans" for details regarding the use of these credits. Veterans who previously used non-disabled veteran credits for appointment to a position in New York State or local government AND, after his/her appointment, was subsequently classified by the Veterans Administration as a disabled veteran, are now eligible for an award of additional veteran credits. 

If you are claiming additional disabled veteran credits as a result of the Amendment to Section Six of Article Five of the New York State Constitution effective January 1, 2014, Form 102 Authorization for Disability Record and Form 102S Authorization for Verification of Non-Disabled Veterans Credits Use must be submitted.  Completed forms must be received by the Westchester County Department of Human Resources before an eligible list is established in order to be granted credits on that eligible list.


 

8.     In conformance with section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points on a competitive examination for original appointment in the same municipality in which his or her parent has served.  If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination.  A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility.  However, no credit may be added after the eligible list has been established.

 

HOW TO APPLY

 

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

 

APPLICATION FILING FEE: A $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY.  THE NON-REFUNDABLE APPLICATION PROCESSING FEE MUST BE PAID ONLINE USING A CREDIT CARD.

 

APPLICATION FEES ARE NOT REFUNDABLE.  IF YOU ARE DISQUALIFIED FROM OR FAIL TO APPEAR FOR THE EXAMINATION, YOUR FEE IS NOT REFUNDED.  THEREFORE, WE URGE YOU TO COMPARE YOUR QUALIFICATIONS CAREFULLY WITH THE REQUIREMENTS FOR ADMISSION AND FILE ONLY FOR THOSE EXAMINATIONS FOR WHICH YOU ARE CLEARLY QUALIFIED.

 

THE APPLICATION FILING FEE IS SUBJECT TO BEING INCREASED WITHOUT PRIOR NOTICE.

 

APPLICATION FEE WAIVER:  A waiver of application fee will be allowed if you are unemployed and primarily responsible for the support of a household.  In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Social Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency.  The fee may also be waived for those who are serving active military duty.  Documentation proving eligibility must be submitted with each application.  All claims for application fee waivers are subject to verification.

 

ALTERNATE TEST DAY REQUESTS: The Department of Human Resources periodically receives requests to reschedule candidates for civil service examinations under exceptional circumstances because individuals are unable to participate in the exams on their scheduled dates.

 

Upon presentation of appropriate documentation, the Department of Human Resources may grant an alternate test date. The granting of alternate test date is at the discretion of the Department of Human Resources. Examples such as the following may be considered as reasons for granting an alternate test date:

 

 

Procedure:

 

Candidates who have met the criteria may be eligible for one alternate test date. A written request with appropriate documentation justifying the request must be submitted to the Examination Administration Unit.  With no exception, alternate test date requests must include documentation verifying the exceptional circumstance which precludes the candidate from appearing.  After consideration, the Examination Administration Unit will notify the candidate as to whether or not the request is granted.


 

APPLICANTS WITH DISABILITIES:  If special arrangements for testing are required, please indicate this on your application.

 

Westchester County Department of Human Resources

Recruitment and Selection Unit
148 Martine Avenue, Suite 100
White Plains, New York 10601

 

OR

 

FAX: (914) 995-2009

 

OR

 

EMAIL: exam@westchestergov.com

 

Candidates are responsible for reporting in writing, all changes in name and/or address directly to the “Recruitment and Selection Unit” at the above address.  Please include examination number on all correspondence.

 

We may contact you with exam related correspondence (i.e. Admission Notice, Notice of Exam Results, Request for Additional Information and Transcripts, Disqualification Notices etc.) through e-mail. Candidates are responsible for maintaining valid e-mail and responding to e-mail notifications regarding Westchester County Civil Service examinations.

 

Admission cards may not be mailed to candidates until ten days prior to the examination date.

 

Candidates, who receive disqualification notices and wish to appeal such disqualification, must do so in writing.

 

WESTCHESTER COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.  It is the policy of Westchester County to provide for and promote the equal opportunity of employment, compensation and other terms and conditions of employment without discrimination because of age, race, creed, color, national origin, sex, disability, marital status, sexual orientation, or any other protected status.

 

www.westchestergov.com/hr