Frequently
Asked Questions:
Is
there a charge for this service?? - Not from 60 Control,
however your commercial carrier normal text messaging rates do apply.
Check with your local carrier for rates.
Who
Can receive I/Pages?? - This service is only available to agencies
that are exclusively dispatched through 60-Control. It is up to
the discretion of the local Communications Officer to sign up the
individuals who will be authorized to receive this service.
How
do I sign up for this service?? - Contact your local
departmental representative in charge of communications. Each
agency will be assigned a user ID and password to the HipLinkXS page
console where they can update your information.
What
Devices will 60-Control send an I/Page to?? - Nextel, Verizon,
Cingular, Sprint are by large the most popular commercial services,
however if a device can receive an email, now we can send it virtually
anywhere.
How
many units can be signed up?? - Each department is allotted
100
slots. It will be up to each agency to choose which members need
this form of notification.
How
do I make Changes?? - Changes should be made in the HipLinkXS page
console accessed by your local Communications Officer.
When
will changes take effect?? - There is no longer any waiting period,
changes are immediate.
What
Information is sent to my device?? - click on the above link to view
a sample screen shot with explanation.
How
do I get I/Page removed from my device?? - You should contact your
local departmental communications officer.
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